Seek Creative Terms & Conditions

Business Hours
Seek Creative operates Monday through Friday, 9:00 AM – 5:00 PM CT. Communication or requests made outside these hours are subject to our blended agency rate of $150/hour. We are closed on all U.S. national holidays.

Scope of Work & Rates
Our services are billed at a flat rate as outlined in your statement of work. Any additions—including content, creative deliverables, or extra meetings—outside the agreed scope will be billed separately at $125/hour.

Lead Time for Requests
A minimum of three (3) business days’ notice is required to schedule unplanned marketing requests such as new meetings or production needs. Please note this does not guarantee delivery of new creative or assets within that timeframe.

Third-Party Vendors
You will be billed directly by any third-party vendors engaged in your marketing efforts. While we negotiate favorable rates where possible, Seek Creative is not responsible for these costs. All third-party expenses will be clearly communicated and approved prior to purchase.

Travel & Expenses
Any travel-related costs (economy airfare, 2–3 star lodging, and meals) will be invoiced separately and reimbursed by the client. These expenses will be proposed in writing for client approval prior to being incurred.

Liability
While we hold ourselves to high standards, we cannot guarantee our work will be error-free. Seek Creative is not liable to you or any third party for damages, including lost profits, lost savings, or other incidental or consequential losses—even if such risks are disclosed.

Portfolio Use
Seek Creative retains the right to showcase completed work in promotional efforts, including portfolio use and client announcements on our social media channels.

Payment Terms
Clients agree to follow the payment schedule outlined in the contract. Services may be paused for overdue invoices. A 15% late fee will be added to invoices unpaid after 15 days.

Preferred payment: ACH/Direct Deposit.

Credit card payments incur an additional 4% processing fee. Please notify us if you intend to pay by credit card.

Severability
If any provision of this contract is found unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.

Estimates & Deposits

Estimates are valid for 14 days from issuance. A signed estimate or purchase order plus 50% deposit is required to confirm booking.

Cancellations
Cancellation within 72 hours: 25% of fees, plus incurred expenses.

Cancellation within 48 hours: 50% of fees, plus incurred expenses.

Cancellation within 24 hours: 100% of fees, plus incurred expenses.

Final Billing & Rights
Final invoices will reflect actual expenses. Unless explicitly transferred in writing, all rights—including copyright—remain the exclusive property of Seek Creative.